Yeastar P520 IP PBX Kenya – Upto 20Ext

The Yeastar P520 IP PBX is a powerful and compact unified communication system designed to meet the telephony and collaboration needs of small and medium-sized businesses. Supporting up to 20 users and 10 concurrent calls, it brings enterprise-level communication features within reach of growing businesses in Kenya.

Scalable Business Communications

The Yeastar P520 provides seamless integration with analog, VoIP, and GSM networks, making it ideal for businesses that need flexibility between traditional telephony and modern IP-based communications. With support for 4 FXS ports, 4 FXO/BRI ports, and 1 GSM/3G/4G module, it ensures smooth connectivity in diverse environments.

Unified Communications Features

Through Linkus UC Clients (mobile, desktop, and browser), users can access:

• Voice calls

• Video conferencing

• Presence and chat

• File sharing and screen sharing

This ensures that teams stay connected whether they are in the office, working remotely, or on the go.

Call Center Ready

The Yeastar P520 includes built-in call center features, such as:

• Interactive Voice Response (IVR)

• Call queues with customizable strategies

• Real-time wallboards for performance monitoring

• Service Level Agreement (SLA) reports for quality control

• Call recording and reporting for agent supervision

These features help improve customer experience and streamline business operations.

Integration & Productivity

The system integrates with CRM platforms, Microsoft Teams, WhatsApp, SMS, and helpdesk applications, enabling businesses to create a true omnichannel customer engagement solution. Automatic call logging and click-to-dial functionalities enhance productivity, while API support ensures compatibility with third-party software.

Security & Reliability

The P520 prioritizes secure communications with features like:

• TLS & SRTP encryption

• Firewall and anti-hacking protection

• Role-based user access

• Automatic backups

These ensure that sensitive business communications remain safe and reliable.

Flexible Deployment & Management

Designed for easy installation, the Yeastar P520 comes with a simple web-based management interface. Auto-provisioning for more than 400 IP phone models simplifies setup, while modular expansion options allow businesses to adapt the PBX to their needs.

Business Use Cases in Kenya

The Yeastar P520 is ideal for:

• Small call centers looking for cost-effective inbound and outbound communication tools.

• SMEs that need a flexible PBX supporting both IP and GSM connectivity.

• Hybrid workplaces that require mobile apps, web access, and remote working solutions.

• Retail, hospitality, education, and healthcare sectors seeking reliable communication systems.

Key Features at a Glance

• Up to 20 users and 10 concurrent calls

• 4 FXS ports, 4 FXO/BRI ports, 1 GSM/3G/4G module

• Unified communications via Linkus UC Clients

• Built-in call center features (queues, IVR, wallboard, reports)

• Video conferencing and collaboration tools

• CRM, Teams, WhatsApp, and SMS integration

• Advanced security protocols (TLS, SRTP, firewall)

• Compact, power-efficient design

The Yeastar P520 IP PBX provides an all-in-one solution for businesses in Kenya seeking a reliable, flexible, and future-ready communication platform.